Hi Lucrezia,

You need to contact the seller in China to ask for the tracking number in Italy. It should be delivered by your local post service. According to the tracking information, AQ424093780CN was delivered on Dec.7. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ424093780CN
Package status: Delivered (13 Days)
Country: China -> Italy
2021-12-07 09:42 Lipari Messina, cast properly
2021-12-07 09:42 Lipari Messina, cast properly
2021-12-01 19:21 Lipari Messina, mail in transit within the country
2021-11-30 10:28 Lipari Messina, mail in transit within the country
2021-11-29 08:32 Lipari Messina, mail in transit within the country
2021-11-28 16:46 Italy, arriving in Italy
2021-11-28 11:41 Lipari Messina, mail in transit within the country
2021-11-26 12:09 international airport, 离开 international airport
2021-11-23 16:57 Dongguan City, Leave 【Dongguan International Sales Department】,Next Stop【Dongguan International】
2021-11-23 16:49 Dongguan City, [Dongguan International Sales Department] has been received and sent