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Your tracking states my package was delivered, but it was not delivered

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MT500000369684EX is the tracking number that claims the package was delivered, but it was never delivered. Who do we contact to see where the package is since I didn't receive it?

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1 Answer(s)

user
Hi 12Danii,

It was delivered on Feb.28 by Meng Tu Supply Chain (萌兔供应链). Tracking information shows it was delivered on Feb.28. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: MT500000369684EX
Package status: Successfully received (32 days)
Country: China -> United States
2025-02-28 10:19 Delivered Pleasanton 94566-3450
2025-02-27 14:32 Out for Delivery Pleasanton 94566-3450
2025-02-25 21:52 Arrive at the email processing center Pleasanton 94566-3450
2025-02-22 20:33 Customs clearance completed
2025-02-19 17:26 The import customs keep it for inspection
2025-02-17 16:21 customs clearanceisin progress
2025-02-14 10:01 Arriveat Airport
2025-02-12 14:53 Departure【HK International Airport】
2025-02-09 11:02 Airline accepts 【Hong Kong】
2025-02-08 20:29 Delivered to the carrier for transportation【Hong Kong】
2025-02-06 14:06 Express delivery departure processing center【Hong Kong】
2025-02-04 13:14 Express delivery arrives at the processing center [Hong Kong]
2025-02-02 13:25 Export customs/release [Shenzhen]
2025-01-30 16:29 Email departure processing center [Shenzhen City]
2025-01-28 20:45 The email has been sorted and is ready to be sent [Shenzhen]
2025-01-27 15:04 Shenzhen Processing Center has received and sent to [Shenzhen City]

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