Wy is my package from Sweden not delivered to the recipient i China?
Asked by Aasa |
0
Hi, I have returned an order that did not meet my expectations. I have sent the package from Sweden and can see that it has arrived in China (message from Swedish PostNord: "23 Aug 13:18, CN. The shipment is cleared by us.") The supplier says that they did not receive my return and I do not know what I will do to solve this. Can you please help me by answering why the package has not been delivered to the recipient? Sending ID: RR875391179SE
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4 Answer(s)
Aasa
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Hi, Thanks for your answer. I have forwarded this information to the supplier so hopefully this will be solved soon. Thanks for your help.
AAsa
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Hi,
Just to make sure, is there something that I can do to speed this up except for contacting the recipient? Can pay the costs and if so how? What is the cost for this? Thanks in advance.
Just to make sure, is there something that I can do to speed this up except for contacting the recipient? Can pay the costs and if so how? What is the cost for this? Thanks in advance.
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.
Number: RR875391179SE
Package status: In transit
Country: Sweden -> China
2021-08-23 13:18 Guangzhou City, import customs retention pending inspection
2021-08-23 09:08 Guangzhou City, sent to the import customs
2021-08-03 00:54 Stockholm, Leaving The Export Swap Bureau (not yet arriving at China Post)
2021-08-03 00:54 Stockholm, arrive at the Overseas Export Swaps Bureau
2021-08-03 00:54 Stockholm, away from the Stockholm Processing Centre