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WTF is my package still sitting at the transit hub??

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Placed my order on 3/8/2020, and it hit your hands on 3/10/2020. Tracking states it departed the transit hub by plane to America on 3/27/20. I can only assume the plane had issues because 2 days later it arrived at the transit hub, and has been sitting there ever since.. I understand a possible 40 day Max delivery, especially during Covid-19, but we are going on 70+ days with no movement...

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3 Answer(s)

user
Hi stephenknox1,

If you couldn't receive it within the promised time, contact the seller to give you a solution as soon as possible.
user
Can anyone assist me please. Last known location and update of my parcel was 05/10/2020 (handed over to airlines). Now its 18/11/2020 still no update. Whats going on
LB184038734SG
user
Hi Rehan,


There is still no update after October 5. You need to contact the seller to reflect the problem and get a solution if you couldn't receive it in time.

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Placed my order on 3/8/2020, and it hit your hands on 3/10/2020. Tracking states it departed the transit hub by plane to America on 3/27/20. I can only assume the plane had issues because 2 days later it arrived at the transit hub, and has been sitting there ever since.. I understand a possible 40 day Max delivery, especially during Covid-19, but we are going on 70+ days with no movement...

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