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Wrong name on the parcel papers

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My shipper made a mistake on the parcel paper , she didn't write my company name on it , so the Egyptian customs refusing give me the box

You may get the answer from the following articles:

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Why is my package stuck in transit for so long?

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My shipper made a mistake on the parcel paper , she didn't write my company name on it , so the Egyptian customs refusing give me the box

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There is a problem with the customs papers, do you require a copies for the 2 items
thank you
TIM

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