Wrong address

Asked by Chris | 7/30/2020 1:07:52 AM

Hi I see my tracking number and follow it to different address. I receive a text said my package was delivery in front door. I try to contact you peoples. But no luck. Now who respond for this pickup. Please respond.

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Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 7/31/2020 7:11:11 PM Reply

Hi Chris,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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Hello,
I have put the wrong zip code (63111 instead of 63110) and the parcel is already delivered to the wrong address.
How can we reship it to the right address?
Order number: 2023111216429059
Tracking number: AM106418835CN
Right Shipping address:
Lilit Manucharyan ( Globbing)
Pfarrer-Sely-Str 23, Netreex GmbH
D3740
Rodgau 63110
Germany
+49 061066673535
Looking forward to hear from you.

Thanks in advance
Lilit

Wrong address

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