Hi Daisy, company will not respond to item ordered 3months ago, the only other information I have is the item 12428 Aus 1/12 scale 2.4 G 4wd RC car off road RC Rock crawler Toy, order #1111 - do you have this in your system or inventory to be shipped?

My buyer of some used toys is having difficulty figuring out what forms need to be filled out for Customs to clear before he pays the tax. He says he needs a private service to help him, which he cannot afford, so wants to return the items back to me. However, I would be very happy to help him and complete the forms for him - it is very simply that he has bought some used toys from me for his personal collection, and I have all the information for any forms on his behalf. Can someone help us?

Our parcel CB057930034RU is stuck in Harbin form more than 3 months already. We have paid all the taxes and provided all the checks, spent hours on conversations with the post office. When will we get it to Daqing? It's just toys and books for our own two kids for God' sake!