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why my parcel stuck in china custom in guang zhong from 19/06/2022 until today

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why my parcel stuck in china custom in guang zhong from 19/06/2022 until today 05/07/2022 still can not delivery to my customer my waybill no : CQ302193182MY WHAT HAPPEN MY PARCEL PLEASE EXPLAIN TO US AS SOON AS POSSIBLE IS OVER 40 DAYS LONG

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
What Are the Reasons That Cause the Loss of Parcels?
I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

user
Hi LEE SIEW KEN,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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