The last update is from 4 weeks ago. “Your item departed a transfer airport in CAPITAL, BEIJING, CHINA on December 9, 2021 at 2:20 pm. The item is currently in transit to the destination.”

The last update is from 4 weeks ago. “Your item departed a transfer airport in CAPITAL, BEIJING, CHINA on December 9, 2021 at 2:20 pm. The item is currently in transit to the destination.” The final destination is Shanghai but i didn’t received the local tracking number or any update since the 9th of December. Would you please let me know why is not delivered yet?

Hi, I did not receive my parcel and despite checking with the Merchant - Kate Spade USA Outlet it says the parcel has been delivered and they sent another one because I said I did not deliver. The first parcel tracking number is ChinaPost AM731669749CN.
Would you be able to help me check where was the parcel delivered to? Thank you so much