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Why my package wasn't delivered

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Hi I'm looking for some information ascto why my parcel couldn't be delivered and where it is now. My tracking no is RL810068551IE

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3 Answer(s)

user
Hi Anne Hayes,

The receiver couldn't be get connected. It's still in Chongqing now and waiting for the receiver to pick up now. You'd better let the receiver in China call China Post service number 11185 or 11183 to ask where to pick up as soon as possible. Or, it may be returned back to you if no one to pick up for a long time.
user
Tracking number AQ838282342CN
My mother in law placed an order months ago. Tracking says it was delivered however she did not receive the package. She has checked with USPS, UPS, and FedEx and they all advised they did not have her package and the tracking number is invalid. Where is her package?
user
Hi Bcruie1,

According to the tracking information, AQ838282342CN was delivered on August 9. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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