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why my package is at china ?

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Hello there
My Package CH160535703US was sent off from the US to me in Israel but somehow it reached china and how "held in Customs at 10:03 pm on May 10, 2022 in BEIJING"
What am I to do? why my package is even at China? and how do i get it on the way to me in Israel ?

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4 Answer(s)

user
Hi Michael,

You'd better wait for more days to see if it will be released from the customs recently. It takes some days to be released.
user
Hey there.

Its been another week and my package is still on hold in customs, is there something i need to do?
just to clarify i am not from China, the package was sent from the US to Israel and now is stuck in china customs for over a week
user
Hi Michael,

You'd better contact USPS to ask how to get it released.
user
I did contact USPS, they said they put it in the wrong bin and now it has reached china by mistake, they dont know why the package is being held at customs and China's customs should release it and send it to Israel where it's final distention is
could you check with the customs why they are not releasing the package for 9 days already?

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Please Call Chinese Customs to inquire about my package. (0 reply)

Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
I believe the package has arrived in China, as it was on its way to China on November 8, but must be held by China Customs. Please request China Customs to release the package for delivery to Zhang, Zangchuan or return the package to me back to the United States if it cannot be delivered.

Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]

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