why my package had been held?

Asked by Eddie Salem | 9/14/2021 8:50:42 AM

Hi China Post,
This is the Sender Eddie, I wonder why my package(CH138941195US) had been held for so much long and I haven’t got any notification through email or phone call. Please show me more detail about that. I had filed a case(DE6118289) for it. At the meant time, please also contact the recipient to let them know. please let me know the reason as soon as possible. Thanks a lot.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/14/2021 10:54:18 PM Reply

Hi Eddie Salem,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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