Hi Coglioncello,

It's delayed due to the coronavirus situation in Guangzhou. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EV017316976CN
Package status: In transit
Country: China -> Italy
2022-04-29 19:36 Huizhou City, Leave 【Huizhou Mail Processing Class】,Next Stop【Guangzhou International Mail Processing Center】
2022-04-29 17:41 Huizhou City, Arriving【Huizhou Mail Handling Class】
2022-04-29 17:01 Huizhou City, Leave 【Huizhou City Urban Area Business Department】, Next Stop【Guangzhou International】
2022-04-29 09:35 Huizhou City, [Huizhou City Urban Area Business Department] has been received and sent

My parcel is the same, I shipped 03/05 and is stuck at the same point as yours. Coronavirus is going to get us all

I just had this update:

Dear Customer,

Affected by the epidemic in Guangzhou, the Guangzhou Post Processing Center has a large backlog of goods, which takes 4 days to process. That is, from May 10-13, the receipt of all postal parcels will be suspended, and the delivery of all parcels will be suspended during this period. During this period, SUGARGOO recommends that you suspend the selection of postal channels for delivery. If you need to choose postal channels, please wait patiently until the Guangzhou Post Processing Center resumes transshipment on May 14. For the dispatched package, the SUGARGOO logistics team is paying close attention and will communicate with the logistics provider for further solutions!

Once again, a warm reminder: Please avoid using postal delivery channels recently: E-EMS, EMS, EUB, EUB-D, China Post Registered Air Mail.

SUGARGOO thank you for your understanding and support. We apologize for any inconvenience caused. If you have any questions, you can contact the online customer service at any time during working hours.