Why my Christmas card stuck at custom for 5 days

Asked by KH | 12/20/2021 7:58:47 PM

I have sent a Christmas card via registered mail. Destination is Yunnan Kunming. I saw via tracking that it arrived Kunming custom on 15 Dec and the status is still the same when I check today 21 Dec 2021. May I know what is happening..Tracking # RC794257894SG

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3 Answer(s)

Daisy | 12/20/2021 8:07:58 PM Reply

Hi KH,

It's still at the customs now. You'd better wait for more days to get update. If it doesn't move in ten days, you'd better let the receiver in China call 11185 to check it.

KH | 12/20/2021 8:13:40 PM Reply

Thank you for your quick reply.
It is a Christmas card which is why I don't understand why it is still stuck at custom...If after 10days then Christmas is over.. And whether it reach the recipient does not matter anymore.

KH | 12/20/2021 8:20:39 PM Reply

The other reason is that I sent a Christmas card last year as well. However it also never reach the recipient...Last year I did not pay for registered mail...And so cannot track. So I am wondering if Christmas card is not allow in China.

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