Why is the package "Export Swap Bureau remained"

Asked by ricky | 5/15/2023 9:32:18 PM

Hello,
I would like help with this package, what does this mean, are you sending it back to original shipper? I want an update on the package, it has been about a month since its been stuck here why is it taking so long? Please I am urging you to ship back to sender so the issue can be fixed and resent so I can get my shipment. I paid for shipping and everything in the package this never happened before.
Please and Thank You

You may get the answer from the following articles:

China Import and Export Regulations 2024

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 5/29/2023 1:06:24 AM Reply

Hi ricky,

What's the tracking number?

Related Questions

package Export Swap Bureau remained for weeeks (1 reply)

no update for weeks, need this package asap. please where is it, it shouldnt take this long to resolve the issue. I am urging you to fix this shipment asap pleasee. seller telling me shipment is being sent back due to rejection but why is it taking so long. It should have been sent and reshipped by now. Please anyone help
CY014878408CN

Updates
2023-04-25 16:29 Guangzhou City, Export Swap Bureau remained
2023-04-25 16:13 Guangzhou, Leave [Guangzhou International Exchange Station], next stop【Guangzhou International Exchange Bureau】
2023-04-25 16:09 Guangzhou City, 【Guangzhou International Exchange Station】Return
2023-04-09 13:55 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-04-09 13:53 Guangzhou City, Export Customs/Release
2023-04-09 09:04 Guangzhou City, sent to export customs
2023-04-08 20:37 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-04-08 17:16 Guangzhou, Leave [Guangzhou South Station Road Post Office], next stop【Guangzhou International】
2023-04-08 11:48 Guangzhou,【Zhanan South Road Post Office】 has been received

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My package is Detained at Export Swap Bureau since 10/13 but it's now been updated on 11/3 and 11/4 still as Detained at Export Swap Bureau. The seller says it's waiting for a flight out, not to worry, it will arrive.
Is that right, that it's waiting on a flight?
Thank you.

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