Why is package stuck in customs

Asked by Annika Catterson | 3/4/2021 9:12:39 AM

I am returning items but can not get a refund because package is still at customs can you tell me why ? Tracking # UH033071279US

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 3/5/2021 8:08:39 PM Reply

Hi Annika Catterson,

It should be waiting for the seller to declare to the customs now. You'd better contact the seller to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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