Hi Micoll200225,

It's still stuck in Wuhan, China now. If it's stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

Hi why is my parcel stuck at cleared and waiting for departure for the last 5 days
EB749663242CN

Hi hayley,

You'd better wait for more days to get update. It's still in transit in Guangzhou now.

Number: EB749663242CN
Package status: In transit
Country: China -> Australia
2021-07-26 06:11 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-07-26 04:07 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-07-26 04:07 Guangzhou City, Guangzhou International Mail Processing Center returned, note: security return
2021-07-26 02:28 Guangzhou City, Guangzhou International Mail Exchange Station returned
2021-07-24 22:11 Guangzhou City, has been handed over to the carrier transport
2021-07-24 01:03 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-07-23 22:49 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-07-23 20:41 Dongguan City, leave the Dongguan Express Processing Center, the next stop ,Guangzhou International Mail Processing Center
2021-07-23 18:20 Dongguan City, arrived at the Dongguan Express Processing Center
2021-07-23 18:19 Dongguan City, leave the Dongguan International Business Department, the next stop "Dongguan"
2021-07-23 15:27 Dongguan City, Dongguan International Business Department has received and sent