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Why is my parcel held by customs?

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Why is my parcel held by customs? What does that mean? When will it be delivered to address? Tracking is EJ280298762AU
Thanks.

1 Answer(s)

user
Hi Ellie,

It's waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Number: EJ280298762AU
Package status: In transit
Country: Australia -> China
2021-09-28 09:57 XIAMEN (CN), CHINA, Held by customs
2021-09-28 09:48 XIAMEN (CN), CHINA, Held by customs
2021-09-28 09:46 XIAMEN (CN), CHINA, Held by customs
2021-09-28 09:45 XIAMEN (CN), CHINA, Held by customs
2021-09-27 14:44 XIAMEN (CN), CHINA, Received by customs for clearance
2021-09-26 16:59 CHINA, Sorted at facility
2021-09-22 13:02 GUANGZHOU (CN), CHINA, Handed back to postal carrier for delivery
2021-09-22 10:25 GUANGZHOU (CN), CHINA, Received by customs for clearance
2021-09-22 10:24 Landed in China
2021-09-08 00:24 BRISBANE QLD, Cleared and awaiting international departure
2021-09-07 09:08 BRISBANE QLD, Arrived at airport facility
2021-09-03 16:59 CAIRNS QLD, Item processed at facility
2021-09-03 16:59 BRISBANE QLD, Arrived at airport facility
2021-09-03 08:43 TRINITY BEACH QLD, Received by Australia Post

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