Why is my packet stuck in customs for so long ?

Asked by Cathy | 7/13/2021 3:34:21 AM

The packet contains goods being returned to retailer in China.
It arrived in Guangzhou on 25/05/21 status EME and is still there 7 weeks later.
Tracking code RN713955575GB
Can you advise please

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Why is my package stuck in transit for so long?

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1 Answer(s)

Daisy | 7/15/2021 12:23:45 AM Reply

Hi Cathy,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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