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Why is my packet stuck in customs?

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My package that I've sent to China is a return for a refund. It has been stuck in customs Shanghai for 18 days...tracking no. RN672604651GB what is going on? Please help.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
Why is my package stuck in transit for so long?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi Laura,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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My package that I've sent to China is a return for a refund. It has been stuck in customs Shanghai for 18 days...tracking no. RN672604651GB what is going on? Please help.

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The packet contains goods being returned to retailer in China.
It arrived in Guangzhou on 25/05/21 status EME and is still there 7 weeks later.
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