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why is my package still in preshipment

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Hi, I ordered something the 27th. It was shipped the 2nd but has been stuck in Beijing since the 5th without update. The tracking number is LY839503589CN. Can you tell me if there’s something wrong?

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1 Answer(s)

user
Hi yd41,

It was handed over to the carrier transport on August 6 and takes about 20-60 days to have update showing it arrives in the USA after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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