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Why is my package still in customs ?

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My package has been in customs since October 26th, I am returning items for a refund and I am not sure why it’s taking so long for my package to leave customs and get returned back to the sender. Can somebody please help?

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3 Answer(s)

user
LY504526158CN

Please find and send package
No movement for 30 days
Package is at post office —-staff need to send package
user
Hi Jakayla Turner,

If it's stuck at the customs for a long time, it may waiting the receiver to declare or pay for the tax now. You'd better contact the receiver to ask.
user
Hi Divine70,

It was handed over to the carrier transport on October 21 and usually takes about 30-60 days to have update showing it arrives in the USA after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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