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Why is my package LH193181739US not delivered yet?

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My package from USA to China hasn’t been delivered yet. It has been sitting in Customs since March 9, 2023. I have email the company and asked them to go pick it up because they are about 2 blocks from the post office but they won’t do that and I have no idea how to get it delivered to them from USA. What can I do to get the package either delivered to them at: Beishashi Room 0811, 8th Floor, Changhe Building, Changjiang West Road, Shushan District, Hefei, Anhui, China
230088 or sent back to me at:
Susan Milke
2060 S 6th St
Cottage Grove, OR 97424

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