Why has the package not been delivered?

Asked by Nadeghda Uvarova | 4/9/2024 5:42:18 PM

Hi! Why has the package not been delivered? how do I file a wanted list? How do I get compensation?
Hi! Why has the package not been delivered? how do I file a wanted list? How do I get compensation?

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 4/9/2024 7:12:25 PM Reply

Hi Nadeghda Uvarova,

If you don't receive it, you need to contact the seller to reflect the problem and require the seller to open a case for you to check. If you couldn't get it at last, you should require the seller refund you.

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