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Why has my parcel stayed in EME for 12 days?

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Tracking number RN404556934GB
Why is my parcel stuck at status EME for 12 days?
Sent from UK to:
Pan Huiling(BLOOMJULIA)1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000
I cannot get a refund until Pan Huiling receives this item.
Thank you

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1 Answer(s)

user
Hi Cathy Bramley,

The seller should have received a notice from the customs about how to get it. You need to contact the seller to ask.

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Tracking number RN404556934GB
Why is my parcel stuck at status EME for 12 days?
Sent from UK to:
Pan Huiling(BLOOMJULIA)1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000
I cannot get a refund until Pan Huiling receives this item.
Thank you

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