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Why does it say returned in the tracking ?

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In the tracking my parcel says returned on may 19th and hasn’t updated since it is now May 25th, and I wanna know what is going on with it. My tracking number is LZ855780002CN.

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3 Answer(s)

user
Hi E,

LZ855780002CN didn't pass the customs check and was returned back to the seller. The seller has got it on Nov.19. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
user
Number: LZ855780002CN
Package status: Alert
Country: China -> Canada
2021-05-19 10:59 Huanggang City, return to the sender
2021-05-19 10:46 Huanggang City, Luchun County, Hubei Province, the department of delivery business of the railway station, arranged delivery, delivery staff: Li Nali, tel: 18871351817, the ministry phone: 18371353177
2021-05-19 06:59 Huanggang City, arrived at the Railway Station Business Department of the Delivery Division of Luchun County, Hubei Province
2021-05-19 03:53 Wuhan City, leave the Wuhan Mail Processing Center, the next stop ,Luchun County, Hubei Province, the delivery business department of the railway station (via)
2021-05-18 22:48 Wuhan City, Arriving at Wuhan Mail Processing Center (via)
2021-05-18 15:12 Wuhan City, the import customs release
2021-05-18 14:04 Wuhan City, sent to the import customs
2021-05-16 23:46 Wuhan City, Export Swap Bureau retained
2021-05-14 18:47 Huanggang City, leaving the Business Department of the Delivery Division of Luchun County, Hubei Province, next stop, Wuhan International
2021-05-11 20:49 Huanggang City, Hubei Province, Luchun County Delivery Division Business Department has received
user
Tracking number: LY900091200CN
It says my shipment is export swap bureau retained. What does this mean?

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