Why do you post miss information about tracking

Asked by John | 7/12/2023 4:32:43 AM

You posted that the order was left in the mail box on July 9 this is not possible because mail is not delivered on Sundays

You may get the answer from the following articles:

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/27/2023 9:49:44 PM Reply

Hi John,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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