Why can't you send it ?

Asked by Evgeny Sanakin | 6/23/2021 12:20:00 AM

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Hello, my parcel has not been sent from China for a very long time. Sometimes it goes in a circle. What's wrong with her? When can I get it?

You may get the answer from the following articles:

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 6/27/2021 9:19:48 PM Reply

Hi Evgeny Sanakin,

According to the latest tracking information, it couldn't pass the customs check and was returned back to Qingdao city where the seller is located. You'd better contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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