Tracking number LZ802980316CN says that it was delivered on Septeber 24 at 16:22pm, but I was home and never received anything. Your website says to check with the courier who delivered the package to find out any more details. Please provide the courier information so I can follow up with them.

Tracking says it was delivered, but it was not. Not to me, nor my neighbors. Your site says contact the courier, how do I find out what courier delivered it? I just want my dresses why is this so difficult?

Good evening,
I'm writing to you because I made an order with Amazon, and the item would have been delivered by China Post in Italy. I don't know which courier takes charge of the package once it arrives in Italy. No information from you (China Post), neither from italian courier (which one?), not even by email or telephone. The problem is that the package is "delivered" yesterday, but it never arrived to me. My report is serious. The courier probably delivered to the wrong person (or it never arrived), but it's unacceptable. I've been waiting for almost a month.
I want to have a copy of the collection document and a copy of the signature, and I want to know which Italian courier you have entrusted to. I contacted the seller and it doesn't reply to me.
The number of spedition is AQ638033251CN.