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who is local courier in Australia

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My package with tracking number AQ849681601CN never arrived. The seller has became uncontactable. How do I find more info, who is the Australian end courier.
Thank you

11 Answer(s)

user
Hi Ian,

Australia Post is in charge of delivering it to you after it arrives in Australia. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Didn't receive parcel
user
Their tracking site is saying my item was delivered, but I still have not received my item and there was no record in our front camera of any delivery man that day. Seller insisted to check the tracking and I replied the same thing and they still insisted to check the tracking site which I did multiple times already.
user
That's not TRUE I was at AUSTRALIA POST today, they DON"T KNOW !!!!!!! no way for them to check China post tracking numbers ! nice try, next attempt please try telling the TRUTH
user
AM104865861CN
Apparently my package has been delivered
I haven’t received it and it wasn’t delivered to my address so can you please tell me which delivery company delivered it and where my parcel is exactly?
I’m not a happy customer!
user
I didn't receive my package either not happy as it was my daughters bday present and as above Aus Post do not deal with China post so they are unable to assist. I think this may be a front for bad sales to get away with saying 'it says delivered, there is nothing we can do about it'
user
Hey the same has happened to me. My parcel tracking number AM237390313CN never arrive either. I feel China Post is a scam. Next time I see the website I brought from I am going to report it.
user
My tracking says my parcel has been delivered but I have not received it
user
Parcel tracking saying it has arrived but itis not here. We have been home all day. Who has it p,ease?
user
Hi NygerieMolloy,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
I am having the exact same issue. Both my packages say been delivered to Australia back in August and yet still do not know where it is

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Thank you

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