Who did the last mile delivery? What is their tracking number if any?

Asked by Deryn | 11/18/2024 11:42:58 PM

It says delivered but I did not receive it.

You may get the answer from the following articles:

How do I track a package from China?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/19/2024 2:31:06 AM Reply

Hi Deryn,

If it's shipped by China Post, it will be delivered by the post service of your country. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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