Hi Judi sam,

It's still in transit and hasn't arrived in UAE. It was delivered by airline on Sep. 1 and takes about 40-60 days to have update showing it arrives in UAE after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

where is my package order these items from September 9,2020 and package is still in transit over the past 2 months.
Tracking Number:LY448398503CN And LY448391363CN

Where is my skooter

Where is my order with tracking EB829048528CN it says delivery attempt failed but my cctv proves no such attempt has been made

Thank you

Hi Ian e,

The delivery was failed. Royal Mail should have noticed you. You'd better contact Royal Mail to check how to get it.

Order number: EB829048528CN
Package status: Delivery failed (17 days)
Country: China -> UK
2024-12-18 13:47 Tried delivery/delivery failed (/temporary storage of emails; waiting for subsequent operations/information)
2024-12-18 13:30 Trial delivery/delivery failed (/customer notified)
2024-12-18 09:17 【GB】Arrange delivery
2024-12-18 06:14 Arrived at [GB] delivery office
2024-12-18 01:21 Leave【GB】Processing Center
2024-12-17 23:52 Arrive at the destination processing center
2024-12-14 16:17 The plane arrives at the port, the plane arrives at the port (arrival at the transit point)
2024-12-14 11:50 Plane arriving
2024-12-14 09:09 Airline departure
2024-12-14 09:07 Airline departure
2024-12-13 14:44 Airlines receive
2024-12-13 14:41 Airlines receive
2024-12-05 14:34 Airlines receive
2024-12-03 13:03 Airlines receive
2024-12-03 13:02 Zhengzhou City, handed over to the carrier for transportation
2024-12-03 11:40 Zhengzhou City, the email has left [Zhengzhou International Exchange Bureau] and is being sent to the next stop.
2024-12-03 09:24 Zhengzhou City, [Zhengzhou International Exchange Bureau] has been exported directly
2024-12-03 09:23 Zhengzhou City, Export Customs/Release
2024-12-03 08:29 Zhengzhou City, delivered to export customs
2024-12-02 18:30 Zhengzhou City, the mail arrived at [Zhengzhou International Exchange Bureau]
2024-12-02 17:28 Zhengzhou City, the email has left [International Express Sales Department directly under Henan International Company] and is being sent to [Zhengzhou City]
2024-12-02 17:26 Zhengzhou City, the mail has been sorted at [International Express Sales Department Directly Affiliated to Henan International Company] and is ready to be sent out
2024-12-02 17:21 Zhengzhou City, China Post has received the mail