China Post: 86 10 11185 EMS: 86 10 11183

Wheres my delivery of AQ848820783CN?

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Your tracking is showing AQ848820783CN is 'Duly Voted' 12th April can you explain what this means please?
I can confirm that as of today I haven't received package and Seller tells me several weeks ago they are still waiting for update from you on this. Would you be able to confirm
1. which courier was used after goods cleared customs?
2. No of packages/parcel for shipment?
3. Weight and dimensions of package according to your records?
4. Which post office address you delivered to on the 10th April, its just that this is a Sunday so they are not open and local post it could be (although not open Sunday) does not recognise your tracking number to track or trace.
Thanks in advance

2 Answer(s)

user
Hi Chell,

It should be deliverd by Royal Mail in UK. We are only a tracking platform and could only track its trace. The weight and dimension information should be asked from the seller. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

user
AQ321739081CN
Wasn't delieverd like it says it has been. How can i find out where it was delivered. Help

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