Whereabouts of my package 我国际包裹的下落
Asked by HR |
0
My parcel CY540750575DE sent from Germany was rejected by Chinese customs. Now I want to send it back but EMS claims that sending it back to sender is not an option. What next?
深圳海关拒绝了我的从德国到深圳送的包裹（CY540750575DE）。EMS人员告说没有退件的方法。怎么没有退件的方法？如果我需要支付退件的话，没关系。
我需要跟负责的人说话。
谢谢。
深圳海关拒绝了我的从德国到深圳送的包裹（CY540750575DE）。EMS人员告说没有退件的方法。怎么没有退件的方法？如果我需要支付退件的话，没关系。
我需要跟负责的人说话。
谢谢。
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1 Answer(s)
When you ship it, DHL Packet in Germany should ask if you allow return back if the delivery failed. If you don't choose it, it couldn't be returned back. You need to contact DHL Paket to reflect the problem now and get a solution.