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Where my parcel at?

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Hey my parcel number is LV231225769CN its been aout 29 days since it started the process of being delivered and i contacted AUS post and they said its dissapointing that it hasnt arrived at their shores yet and that to give it until the 29th. I've tried to contact the seller but they havent responded yet. i was hoping i could get a detailed explanation?

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3 Answer(s)

user
Hi Ish,

It's still stuck in Shanghai, China now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LV231225769CN
Package status: In transit
Country: China -> Australia
2021-09-08 07:25 Shanghai, Arrival at Shanghai International Mail Exchange (via)
2021-09-08 04:56 Shanghai, leaving the Shanghai International Mail Processing Center, the next stop of the Shanghai International Mail Exchange (via)
2021-09-07 20:52 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-09-05 02:59 Hefei City, leaving the Hefei Post Office Mail Processing Center, the next stop hefei International Mail Processing Center (via)
2021-09-04 21:49 City, leaving the Mail Processing Center of the Central Bureau of the Post District, the next stop of the Mail Processing Center of the Central Bureau of Hefei Post District
2021-09-04 00:27 Hefei City, arrived at the Hefei Post Office Mail Processing Center (via transfer)
2021-09-01 19:53 City, the International Center has been received
user
What if I can’t reach my seller? It’s been a week and I haven’t got a response yet can I contact China post ?
user
Hi Ish,

You can't contact China post from abroad. I suggest you wait for more days to see. If you couldn't receive it in time and the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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