Where is package
Asked by Davidallen |
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At001435777cn
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3 Answer(s)
Davidallen
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I live in the state of Tennessee not California it says it delivered in California which on the other side of the country. But it says that you are the shipper, so you deliver to the wrong address it a totally different state.
Daisy
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Hi Davidallen,
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to let the seller require China Post to do a formal trace investigation. If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to let the seller require China Post to do a formal trace investigation. If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
According to the tracking information, AT001435777CN was delivered on October 16. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: AT001435777CN
Package status: successfully received (41 days)
Country: China -> United States
2023-10-16 23:30 RIVERSIDE,CA,US, has been delivered【US TN RIVERSIDE,CA,US】
2023-10-16 05:19 Riverside,CA,US, outbound delivery【US TN Riverside,CA,US】
2023-10-16 00:06 Riverside, CA, US, express shipment arrives at the processing center [US TN Riverside, CA, US]
2023-10-15 22:49 Bell,CA,US, the shipment leaves the processing center [US TN Bell, CA, US]
2023-10-10 05:56 Bristol, VA, US, express shipment arrives at processing center [US TN Bristol, VA, US]
2023-10-10 04:01 Knoxville, TN, US, the shipment leaves the processing center [US TN Knoxville, TN, US]
2023-10-09 22:19 Knoxville, TN, US, express shipment arrives at processing center [US TN Knoxville, TN, US]
2023-10-09 20:21 Bristol, VA, US, the shipment leaves the processing center [US TN Bristol, VA, US]
2023-10-05 20:22 Nashville, TN, US, express shipment arrives at processing center [US TN Nashville, TN, US]
2023-10-02 13:17 Ontario, CA, US, the shipment leaves the processing center [US TN Ontario, CA, US]
2023-09-23 09:22 Los Angeles USA, arrive【Los Angeles USA】
2023-09-18 10:22 Los Angeles USA, arrive【Los Angeles USA】
2023-09-11 06:54 HongKong international airport, express arrival processing center【HongKong international airport】
2023-09-07 11:46 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-07 08:59 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-06 17:34 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-06 17:30 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-06 16:56 Dongguan City, China Post has received the mail
2023-09-06 16:56 Dongguan City, Customer Handover