Hi Elaine,

According to the tracking information, AM353204692CN was delivered on June 18. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM353204692CN
Package status: Successfully received (25 days)
Country: China -> UK
2024-06-18 10:17 Already delivered, Already delivered
2024-06-17 12:53 Going out for delivery, Going out for delivery, UK
2024-06-16 15:45 United Kingdom, Express Arrival Processing Center [United Kingdom]
2024-06-15 16:25 In/At Mailbox in the UK, international mail in transit, Destination transfer, express mail in transit in the country
2024-06-13 09:30 United Kingdom, Express Arrival Processing Center [United Kingdom]
2024-06-12 11:29 UK destination transfer [SOUTH LANARKSHIRE, Lanark], international mail transport in transit, Destination transfer, UK destination transfer [SOUTH LANARKSHIRE, Lanark], international mail transport in transit, Destination transfer]
2024-06-11 10:01 United Kingdom, Express Arrival Processing Center [United Kingdom]
2024-06-09 13:35 Customs clearance completed and transit in the UK [GB], express shipment in transit in the country
2024-06-07 12:20 The UK arrives at the destination country outside the country and is in customs clearance [GB], the local carrier is clearing customs, and the express is in transit within the country
2024-06-04 13:55 The UK arrives at the destination country's customs and is kept for inspection [GB]. The import customs keep it for inspection.
2024-05-31 17:39 Arrive at the destination country's customs, trunk transit
2024-05-29 15:20 Arrive at the airport of destination country, trunk line transfer
2024-05-27 23:00 Hong Kong flight has taken off from the origin, departing【Hong Kong】
2024-05-27 19:15 Hong Kong export customs clearance completed, shipped to the destination country, international mail transit
2024-05-27 11:36 Arrived at Hong Kong airport, export customs clearance in progress【Hong Kong】Arrived at Hong Kong airport, export customs clearance, international mail transportation in transit
2024-05-27 09:11 Export customs clearance completed
2024-05-26 16:41 Shenzhen has left [Shenzhen Processing Center] and has been exported and sealed, and the international mail is in transit
2024-05-26 11:36 Arrived in Shenzhen [Shenzhen Processing Center], international mail transportation in transit
2024-05-25 17:10 Wenzhou departs from [Wenzhou Processing Center], next stop is [Shenzhen Processing Center], Departed from post office, international mail transportation in transit
2024-05-25 15:32 Wenzhou arrived at [Wenzhou Processing Center], Arrived to post office, international mail transit
2024-05-24 20:45 Wenzhou, China Post has received the mail