Where is my parcel, says it’s delivered but nothing at my house !

Asked by Pat Clay | 6/20/2024 3:29:10 AM

It says may parcelwas delivered but I have not received it,so what’s happened ?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/20/2024 4:46:39 AM Reply

Hi Pat Clay,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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