Where is my parcel

Asked by Sam | 4/1/2021 8:45:02 PM

Tracking says it has delivered but I have not received anything. It has been 2 months.

Tracking: LZ589795419CN

Thanks

You may get the answer from the following articles:

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What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 4/4/2021 6:31:33 AM Reply

Hi Sam,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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