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Where is my parcel..?

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Hi there,
I place the order 2020-02-14. The parcel is baby stroller and the destination location is Australia.
I got 2 tracking number, first is " CP3953208698CN and the second is " CP403427757CN". 54 days gone place the order, its still shown " Packed for picking-up.".I ask to seller, he excuse many think, postal service tracking system problem, parcel transit, virus problem and many more.
So, dear please help for above my parcel, what should i do..? Will i get my parcel ever..? please, please help me.
Looking forward your earlier response.

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4 Answer(s)

user
Hi Md. Ashik,

There is no tracking information for these two tracking number at present. You need to contact the seller to refund you if you couldn't receive it within two months.
user
Hi Daisy ,

Thanks for your reply. Currently 54 days gone. I need to wait more 6 days for open refund. Am i right..?
user
LZ031245431CN
I still have not received my parcel it’s been 2 months in Shang hi it’s ridiculous to have to wait this time and not be able to track it
user
Hi Rosie2020,

It's still in transit to UK now. It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LZ031245431CN
Package status: In transit
Country: China -> United Kingdom
Destination:
2020-04-29 03:21, China, Item Leaving overseas
2020-04-28 02:54, China, Item received at
Origin:
2020-05-12 20:45, Shanghai, delivered to air transport
2020-04-30 04:34, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-04-29 16:56, Nanchang City, leaving the Nanchang International Exchange Bureau, the next stop , Shanghai International Mail Exchange Station (via transfer)
2020-04-29 10:21, Nanchang City, Nanchang International Swap Bureau has been exported directly
2020-04-28 19:15, Nanchang City, arriving at Nanchang International Swap Bureau (via transfer)
2020-04-28 11:20, Shangrao City, reach the "Shangrao Mail Processing Center"
2020-04-28 10:02, Shangrao City, leave the "Shangrao City E-commerce Marketing Center", the next station "ShangRao Mail Processing Center"
2020-04-28 09:54, Shangrao City, "Shangrao City E-commerce Marketing Center" has received

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