Where is my parcel?
Asked by VITOR SANTOS |
0
Dear EMS Support,
I am reaching out regarding my parcel, CY024546657CN, which has been stuck at the status "The plane arrives at the port (arrival at the transit point)" for over 20 days without any updates. This delay is incredibly frustrating.
I would appreciate an official explanation of what has happened with my parcel and guidance on how the process can be expedited.
Thank you for your attention to this matter. I look forward to your prompt response.
I am reaching out regarding my parcel, CY024546657CN, which has been stuck at the status "The plane arrives at the port (arrival at the transit point)" for over 20 days without any updates. This delay is incredibly frustrating.
I would appreciate an official explanation of what has happened with my parcel and guidance on how the process can be expedited.
Thank you for your attention to this matter. I look forward to your prompt response.
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2 Answer(s)
Rabin karki
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0
When arrived my parcel from the house
Daisy
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0
Hi VITOR SANTOS,
It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. So, you couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. So, you couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.