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Where is my parcel?

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The tracking now says my parcel has been delivered well it hasn't so where is it? Tracking info:EV054904565CN

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Smore,

According to the tracking information, EV054904565CN was delivered on October 16. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: EV054904565CN
Package status: Delivered
Country: China -> United Kingdom
2024-10-16 16:55 【GB】Submitted
2024-10-16 08:32 【GB】Arrange delivery
2024-10-15 23:42 Arrived at [GB] delivery office
2024-10-15 07:56 Leave【GB】Processing Center
2024-10-14 22:04 Arrive at the destination processing center
2024-10-08 15:03 Plane arriving
2024-10-08 02:24 Airline departure
2024-10-07 07:59 Airlines receive
2024-10-07 07:48 Guangzhou City, handed over to the carrier for transportation
2024-10-07 03:16 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-10-07 02:03 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2024-10-07 02:03 Guangzhou City, Export Customs/Release
2024-10-07 01:51 Guangzhou City, delivered to export customs
2024-10-07 01:50 Guangzhou City, the mail arrived at [Guangzhou International Exchange Bureau]
2024-10-06 20:56 Yangjiang City, the email has left [Yangjiang City Package Workshop] and is being sent to the next stop.
2024-10-06 19:39 Yangjiang City, the mail arrived at [Yangjiang City Package Workshop]
2024-10-06 19:09 Yangjiang City, the email has left [Yangjiang City Jiangcheng District Investment Department] and is being sent to [Guangzhou International]
2024-10-06 19:08 Yangjiang City, the mail has been sorted at [Yangjiang City Jiangcheng District Investment Department] and is ready to be sent out
2024-10-06 18:28 Yangjiang City, China Post has received the mail

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Hi.
I have a parcel currently in your system and was looking for an update.
I ordered the parcel over 3 weeks ago and was told it would arrive within those 3 weeks.
The current status of my parcel is ‘Shipment leaves processing center ’ this was updated 8 days ago and I’ve had nothing at all since. The seller doesn’t seem to understand what I am asking him and as told me multiple different (clearly made up) locations for where my parcel is.
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