Hi Steve,

It was returned back to the seller and the seller has got it on October 13. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EV992420947CN
Package status: Alert
Country: China -> Canada
2021-10-13 09:47 Xi'an City, returned to the proper cast
2021-10-13 09:46 Xi'an City, "including light road sales department" arrangement delivery, delivery staff: Wei Guohua, telephone: 15339066648, the delivery department telephone: 15339223909
2021-10-06 15:30 Xi'an City, arriving at the Light Road Business Department
2021-10-06 13:42 Xi'an City, leaving the Xi'an Tongcheng Processing Center, the next stop , including the light road business department
2021-10-06 10:06 Xi'an City, leaving the "Santa Road Business Department", the next stop , Xi'an Tongcheng Processing Center
2021-10-06 07:24 Xi'an City, Arriving at the Business Department of Minta Road
2021-10-05 14:24 Xi'an City, import customs release
2021-10-05 08:42 Xi'an City, sent to the import customs
2021-10-04 15:57 Xi'an City, Arriving at Xi'an Mail Processing Center
2021-10-03 20:51 Beijing, leaving the Beijing Integrated Mail Processing Center, the next stop, Xi'an Mail Processing Center (via)
2021-10-02 22:30 Beijing, Arriving at the Beijing International Tianyu Processing Center (via)
2021-10-02 19:23 Beijing, Beijing International Tianyu Processing Center, return, note: security return
2021-09-29 11:21 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-10 04:06 Guangzhou City, has been delivered to the carrier transport
2021-09-10 03:42 Guangzhou City, leaving the Guangzhou International Mail Processing Center, the next stop of the Guangzhou International Mail Exchange Station (via transfer)
2021-09-09 14:22 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-09-04 21:14 Beijing, leaving the Beijing International Mail Exchange Station, the next stop, Guangzhou International Mail Processing Center (via)
2021-08-31 16:26 Beijing, Beijing International Tianyu Processing Center has been exported straight
2021-08-30 13:02 Beijing, Arrival at Beijing Terminal (via)
2021-08-30 08:58 Xi'an City, leaving Xi'an Terminal, next stop Beijing Terminal
2021-08-28 20:39 Xi'an City, Arriving at Xi'an Terminal
2021-08-28 19:56 Xi'an City, leaving the "Light Road Business Department", the next stop "Xi'an Terminal"
2021-08-28 16:41 Xi'an City, "including light road sales department" has been received