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Where is my package? Who and where to contact?

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So hi I ordered something a week ago March 11, 2025 and I was supposed to receive it yesterday March 20, 2025 but suddenly I received an email saying that the delivery failed using China Post. The package origin is in China and its destination is Kaohsiung, Taiwan with tracking no. FB105559125CN. Who am I supposed to contact Im not sure where to start. Thank you in advance to whoever helps.

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1 Answer(s)

user
Hi 宋傑洛,

The de;overu was faild as no one was found for the address. As it's delivered by Chunghwa Post, you need to contact them to confirm your address as soon as possible.

Number: FB105559125CN
Package status: Undelivered
Country: China -> Taiwan [CN]
Destination:
2025-03-21 11:32 Gangshan Post Office Postal Services, delivery failed, reason for failure to make the investment: No one was found, follow-up processing method: (trial) investment today
2025-03-20 15:01 Gangshan Post Office Postal Services, delivery failed, reason for failure to submit: delivery is being arranged, follow-up processing method: (test) investment the next day
2025-03-20 09:02 Kaohsiung Center International Mail Unit, Leave the Shidadi Interchange Bureau, tax exemption:, This item will be transferred to: Gangshan Post Office Postal Unit, List number: 110
2025-03-19 09:30 Taipei Mail Center will be included in the shares, customs inspection, and will be transferred to the following Customs Inspection Bureau for inspection: Kaohsiung Center International Mail Stock
2025-03-19 08:27 Taipei Mail Center Package, Arrival and Send Interchange Bureau, Original and Send: Mainland Region, Export Bureau: GUANGZHOU, General Package Number: 8585
2025-03-18 18:46 Republic of China, mail bag reception
2025-03-18 01:01 Mainland, exported - information is detailed on the right, sending place: Republic of China, sending interchange bureau: TAIPEI, general package number: 8585
2025-03-17 21:11 Delivery mail, place of delivery: Republic of China
Origin:
2025-03-20 15:01 Trial submission/delivery failed (/plan to try subsequent operations/delivery for the next working day)
2025-03-20 09:02 Leave the processing center
2025-03-19 09:30 Import customs retention is to be verified
2025-03-19 08:27 Arrive at Jidadi Processing Center
2025-03-18 12:55 Airplane enters port
2025-03-18 11:23 Airline departure
2025-03-18 08:17 Airline reception
2025-03-18 08:07 Guangzhou City, has been sent to the carrier for transportation
2025-03-18 03:38 Guangzhou City, emails left [Guangzhou City Processing Center] and are being sent to the next station
2025-03-18 01:01 Guangzhou City, [Guangzhou City Processing Center] Exported directly closed
2025-03-18 01:01 Guangzhou City, Export Customs/Released
2025-03-18 00:35 Guangzhou City, sent to export customs
2025-03-17 23:14 Guangzhou City, the email left [Hualiwan Branch directly under the Guangdong Provincial Company] and was sent to [Guangzhou]
2025-03-17 23:14 Guangzhou City, the email has been sorted at [Hualiwan Business Department directly under the Guangdong Provincial Company] and is ready to be sent
2025-03-17 21:11 Guangzhou City, China Post has collected emails

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