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Where is my package Tracking ID DU9100561690YM

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My tracking ID DU9100561690YM says it has been delivered on 15 September 2024. I have not received the package at my address. The USPS has no information regarding this package. This is not the first time 17Track has not delivered my package even though they say they have. It is being reported to the fraud department and BBB if I don’t receive the ice making machine within 5 business days of this complaint.

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1 Answer(s)

user
Hi Nancey,

It's shipped by Zhong You Ya Mao Logisitcs (中邮亚贸). Tracking information shows it was delivered on September 15. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: DU9100561690YM
Package status: Successfully signed for (24 days)
Country: China -> United States
2024-09-15 14:57 Delivered Somerville 35670-4706
2024-09-14 15:28 Out for Delivery Somerville 35670-4706
2024-09-12 17:56 Arrived at the mail processing center Somerville 35670-4706
2024-09-10 10:34 Customs clearance completed
2024-09-08 13:47 The import customs keep it for inspection
2024-09-07 17:29 customs clearance is in progress
2024-09-05 20:24 Arriveat Airport
2024-09-03 19:03 Departure [HK International Airport]
2024-09-01 12:34 Received by airline [Hong Kong]
2024-08-30 10:53 Handed over to carrier for transportation [Hong Kong]
2024-08-29 14:39 Express mail leaves processing center [Hong Kong]
2024-08-28 21:32 Express mail arrives at processing center [Hong Kong]
2024-08-26 17:14 Export customs/release [Shenzhen]
2024-08-24 10:02 Mail leaves processing center [Shenzhen]
2024-08-23 15:54 Mail has been sorted and is ready to be sent [Shenzhen]
2024-08-22 20:54 Shenzhen processing center has received it [Shenzhen]

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My tracking ID DU9100561690YM says it has been delivered on 15 September 2024. I have not received the package at my address. The USPS has no information regarding this package. This is not the first time 17Track has not delivered my package even though they say they have. It is being reported to the fraud department and BBB if I don’t receive the ice making machine within 5 business days of this complaint.

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Please contact the transport agency/carrier to identify the matter for this tracking of package.
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