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Where is my Package? LY571588455CN

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My package when I checked on China post says it’s been delivered. It came through AliExpress and it showed up as delivered on there too but then removed it. It still shows on China post. I contacted the seller and he says it’s in the USA so I should contact post office. I called my post office and Usps has not updated to show that it even left China. They said it is not even here. So where is my package really?

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3 Answer(s)

user
Hi Rac699,

It's still in transit and hasn't arrived. It was received by airline on Dec. 8 and usually takes about 30-60 days to have update showing it arrives in the USA after it was received by airline. You'd better wait for more days to get update. If it couldn't be delivered in time, you need to contact the seller to get a solution as soon as possible or open a dispute on Aliexpress to get refund.

user
Where is my package please?
My tracking number: LY571588455CN

Hello, I ordered a package in November and it shipped November 29, 2020 it still saying it’s in transit. However on December 30, I received a notification from AliExpress that my package was signed for and the shipment status has been updated. I’ve contacted Usps and they said it’s still in China, if it was signed up on 12/30/202 does that mean it’s in the US now? I still haven't received it. Where is my package please? Thank you.
user
Hi Rac123,

It hasn't been arrived in the US. It was received by airline on Dec.8 and usually takes about 30-60 days to have update showing it arrives in the USA after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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