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where is my package LY259434648CN ?

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I have a dropship store, and a customer has bought a product from me that was sent from China to USA
The Tracking Number: LY259434648CN
The product has arrived at NASHVILLE post office
["July 20, 2020, 6:04 am ...Arrived at Unit...NASHVILLE, TN 37209
Your item arrived at the Post Office at 6:04 am on July 20, 2020 in NASHVILLE, TN 37209."]
Where is my customer's package?
The package has been in the post office for a month in the state " In-Transit " and it is not moved to the final address.
Note: that the deadline for delivering the package from the sender has expired
Why is the package not sent to the customer's address?

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1 Answer(s)

user
Hi ajam,

When it arrives in the US, it's deilvered by USPS. You need to contact USPS to check it for you as soon as possible. According to the tracking information, it needs to pick up.

Number: LY259434648CN
Package status: Pick up
Country: China -> United States
Destination:
2020-07-20 06:04, NASHVILLE, TN 37209, Arrived at Unit -> Your item arrived at the Post Office at 6:04 am on July 20, 2020 in NASHVILLE, TN 37209.
2020-07-19 00:00, In Transit to Next Facility
2020-07-17 11:28, NASHVILLE TN DISTRIBUTION CENTER ANNEX, Departed USPS Regional Facility
2020-07-15 12:08, NASHVILLE TN DISTRIBUTION CENTER ANNEX, Arrived at USPS Regional Facility

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The Tracking Number: LY259434648CN
The product has arrived at NASHVILLE post office
["July 20, 2020, 6:04 am ...Arrived at Unit...NASHVILLE, TN 37209
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