Hi Ana Jasso,

It was returned back to the seller and the seller has got it on September 16. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EV992087552CN
Package status: Alert
Country: China -> Mexico
2021-09-16 14:58 Shanghai, return to the sender
2021-09-16 14:57 Shanghai, "International Express Bulk Receiving office" arrangement delivery, delivery staff: Ji Xiaowen, telephone: 189000000000, the delivery department telephone: 18918383590
2021-09-16 14:56 Shanghai, Arrive at the International Express Bulk Delivery Office
2021-09-14 16:48 Shanghai, leaving the Shanghai International Mail Processing Center, the next stop of the International Express Bulk Mail Office
2021-09-13 13:37 Shanghai, import customs release
2021-09-13 05:03 Shanghai, sent to import customs
2021-09-12 09:44 Shanghai, Shanghai International Mail Processing Center, Return, Note: Security return
2021-09-07 23:39 Beijing, Beijing International Mail Exchange
2021-09-06 09:25 Beijing, has been delivered to the carrier transport
2021-08-29 16:42 Shanghai, has been delivered to carrier transport
2021-08-24 20:01 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-08-24 19:28 Shanghai, Arriving at Shanghai International Mail Processing Center
2021-08-24 18:53 Shanghai, leaving the International Express Bulk Mail Office, next stop (Shanghai International)
2021-08-24 16:08 Shanghai, "International Express Bulk Receiving Office" has received the delivery