Where is my package AS833268478CN???

Asked by Monika Szemelyacz | 3/13/2024 1:37:17 AM

Dear Costumer Service!
I ordered shoes from rieker, which were delivered by China Post. The shipment tracker says that it was shipped to Hungary/Szigetvár on the 11th of March, but I did not received it, China Post did not contact me, nor did any other shipping company.
Please find it out to which address was the delivery made and who took my package?
Thank you for your help!
Monika Szemelyacz

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 3/13/2024 2:13:09 AM Reply

Hi Monika Szemelyacz,

We could only see it was delivered to Szigetvár，7900 on March 11. If you don't get it, you need to contact the seller to reflect the problem. Only the seller can require China Post to do a formal trace investigation about who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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