Hi Cathy S,

It was delivered to BROOKLYN NY 11215 on June 21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AG783626465CN
Package status: Delivered (10 Days)
Country: China -> United States
2023-06-21 11:41 BROOKLYN NY 11215, delivered【US NY BROOKLYN NY 11215】
2023-06-21 06:10 BROOKLYN NY 11215, US NY BROOKLYN NY 11215
2023-06-20 14:24 BROOKLYN NY 11215, US NY BROOKLYN NY 11215
2023-06-20 03:02 MONROE TOWNSHIP NJ 08831, EXPRESS SHIPMENT LEAVING PROCESSING CENTER [US NY]
2023-06-16 23:00 New York NY USA, US NY New York NY USA
2023-06-16 14:00 New York NY USA, US NY New York NY USA
2023-06-16 03:01 New York NY USA, destination country customs clearance completed
2023-06-15 11:01 New York NY USA, arrive【New York NY USA】
2023-06-14 12:31 HK international airport, depart【HK international airport】
2023-06-12 15:30 HK international airport, Express Arrival Processing Center
2023-06-11 16:52 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-06-11 16:40 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-06-11 16:36 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-06-11 16:27 Dongguan City, [Dongguan International Company Direct International Business Department] has been received